Stevinson Toyota Scion East

"Hello! I am writing to thank you for the excellent service I received when I brought my car in for service last Friday. (I needed to have a serpentine belt replaced.) I was greeted promptly and courteously from the moment I pulled up. Although the service department was quite busy that morning, the work on my car was completed much sooner than the original estimate. In addition, I feel that Stevinson has created a very welcoming atmosphere in its dealership. I was very happy with my experience!"

Daniel S.,July 2011

"I worked with Austin Perry to find the perfect car last night, and his service was nothing short of amazing. The Stevinson Toyota East location didn't have any used Scion XBs, but Austin drove me to the West location, and worked until the end of the night to make sure I left with the car I wanted. I would recommend this dealership to anyone looking for a good deal, and superb customer service."

Jared M.,March 2011

"Thank you, thank you!  Yesterday I brought my 2000 Avalon in for a minor recall problem.  The car was dirty.  Your service department not only fixed that problem but also checked out everything else.  They also cleaned my car inside and out.  Not only that but they shuttled me home while working on my car and then picked me up to retrieve my car.  I was treated royally!  I have been driving 65 years and felt this was the best service ever!  I was most happy to share this information to others.  Congratulations on being such a fine company."

Carol Q.

"We would like to compliment you on your facility on South Havana and three of your associates in particular:  Christian Haynie, Edward Jones, Jr. and K.B.

They were courteous, efficient and pleasant to work with.  We ended up with a new Prius and love it already."

Sunny N.

"I wanted to let you know what an excellent experience I have had at Stevinson.  Nick Craft sold me a Toyota Prius and he did an outstanding job.  He was very patient and answered all my questions knowledgably.  I'm going to tell everyone that this is the place to go to buy a new car and to specifically ask for Nick Craft.  The whole Stevinson family seemed to go above and beyond for me and I really appreciate it."

Dan G.

"I am writing to compliment your Service Manager, Jeff Tossie.  Jeff epitomizes an outstanding service manager.  He goes above and beyond his duries for the customers by displaying a smiling, pleasant, mannerly and helpful attitude.

Jeff is an invaluable asset to the Toyota corporation, especially Stevinson Toyota East and Scion."

Nancy M., Aurora

"We want to thank you for the outstanding service we receive from the Service Department at Stevinson Toyota-Scion East.  Mr. Ayad Toma and Mr. Bubba Hall have worked with us over the past seven years and they consistently provide us with excellent customer service and advice regarding our cars.  They are always very professional and kind and they go the extra mile to insure that our cars are safe and operate efficiently.  We appreciate everything they do for us and our cars.

 

We have purchased 4 Toyota Prius' over the past seven years and we always make the choice to have them serviced at Stevinson Toyota because of the outstanding support we receive from the Service Desk, the Dealership and Toyota.  Thank you for being dependable, reliable and for caring about us as your customers.  We appreciate that Toyota stands behind their product.

 

We continue to enjoy our cars and we will continue to recommend Stevinson Toyota to our family and friends."

Paul and Judy F.

"I had my Toyota Highlander serviced last Thursday and was so pleased with the service I received from Bubba Hall!  He was professional, personable, and ever so helpful!  It was a pleasure to work with him and insures my further business!  Thank you!"

Susan F.

"I had my Toyota Highlander serviced last Thursday and was so pleased with the service I received from Bubba Hall!  He was professional, personable, and ever so helpful!  It was a pleasure to work with him and insures my further business!  Thank you!"

William J.

"My husband and I would like to comment on the superior customer service that was provided to us by Cahn Vo at your dealership on Tuesday, November 10.  Cahn is responsible for keeping our business at Stevinson Toyota (East) and has already resulted in our recommending to friends and family to visit Stevinson for their car repairs and service."

Karen O. and Bob D.

"I believe the personnel at Stevinson Toyota East understand the value of each customer and the importance of repeat business.  Good sales interaction, test driving, sales negotiation and driving away with the car I wanted - all without any hassle."

David O.

"Rahul - The service from you and the Stevinson dealership were superb.  I greatly appreciate your honesty and straight-forward approach, and the time you took to show me the vehicles.  I will certainly recommend others to contact you for their next vehicle purchase."

Jay B.

"I was in a car accident and needed a new car quickly.  The wonderful staff at Stevinson Toyota East helped me find the best option for my budget.  I was able to lease a brand new car for the same payment I had been making on my previous car.  The process was so easy and everyone was so friendly!  I will definitely return in the future."

Casey F.

"When friends ask about where I bought my new Prius, and I am happy to tell them to contact Martha Rojas at Stevinson Toyota East? I tell them that they can expect a pleasurable experience [vs. usual car dealer stories] with honest, competent, and friendly treatment from Martha."

Diane W.

"My salesperson was Mark Smith.  He was very knowledgeable, trustworthy, and kind.  We were very pleased with the experience.  We appreciated his honesty and knowledge, which we believe is indicative of Stevinson East's philosophy."

Kristopher L.

"From all appearances the sales personnel were straight forward and honest and they had the vehicle in the color combination that we wanted."

John P.

"The salesperson was not high pressure.  When I said I needed to think about the purchase because of the amount of money involved, he was very supportive."

Anthony H.

"I had heated seats installed and the car had not been returned to the dealership when I arrived to pick it up.  Rahul Mirchand let me take his car home and brought me my new car to our home during his break!  Fantastic service, above and beyond."

Andrea L.

"Rahul, thanks for the nice experience with buying the RAV4 - You were great to deal with.  Other salespeople should take lessons from you on how to treat a customer!!"

Chris A.

"We have used your service department since 1995.  We have always been pleased!"

Ramona M.