In Our Customers’ Own Words…

Every week we receive letters and e-mails from our valued Customers regarding the legendary service we strive to provide at Stevinson Toyota East.  Here are just a few examples:

“I had my Toyota Highlander serviced last Thursday and was so pleased with the service I received from Bubba Hall!  He was professional, personable, and ever so helpful!  It was a pleasure to work with him and insures my further business!  Thank you!”

Susan F.

“Katie solved a very difficult problem for me.  She is an excellent person to have on your staff.”

William J.

“My husband and I would like to comment on the superior customer service that was provided to us by Cahn Vo at your dealership on Tuesday, November 10.  Cahn is responsible for keeping our business at Stevinson Toyota (East) and has already resulted in our recommending to friends and family to visit Stevinson for their car repairs and service.”

Karen O. and Bob D.

“I believe the personnel at Stevinson Toyota East understand the value of each customer and the importance of repeat business.  Good sales interaction, test driving, sales negotiation and driving away with the car I wanted – all without any hassle.”

David O.

“Rahul - The service from you and the Stevinson dealership were superb.  I greatly appreciate your honesty and straight-forward approach, and the time you took to show me the vehicles.  I will certainly recommend others to contact you for their next vehicle purchase.”

Jay B.

“When friends ask about where I bought my new Prius, and I am happy to tell them to contact Martha Rojas at Stevinson Toyota East… I tell them that they can expect a pleasurable experience [vs. usual car dealer stories] with honest, competent, and friendly treatment from Martha.”

Diane W.

“My salesperson was Mark Smith.  He was very knowledgeable, trustworthy, and kind.  We were very pleased with the experience.  We appreciated his honesty and knowledge, which we believe is indicative of Stevinson East’s philosophy.”

Kristopher L.

“From all appearances the sales personnel were straight forward and honest and they had the vehicle in the color combination that we wanted.”

John P.

“The salesperson was not high pressure.  When I said I needed to think about the purchase because of the amount of money involved, he was very supportive.”

Anthony H.

“I had heated seats installed and the car had not been returned to the dealership when I arrived to pick it up.  Rahul Mirchand let me take his car home and brought me my new car to our home during his break!  Fantastic service, above and beyond.”

Andrea L.

“Rahul, thanks for the nice experience with buying the RAV4 – You were great to deal with.  Other salespeople should take lessons from you on how to treat a customer!!”

Chris A.

“We have used your service department since 1995.  We have always been pleased!”

Ramona M.

“I was in a car accident and needed a new car quickly.  The wonderful staff at Stevinson Toyota East helped me find the best option for my budget.  I was able to lease a brand new car for the same payment I had been making on my previous car.  The process was so easy and everyone was so friendly!  I will definitely return in the future.”

Casey F.